Customer service in the store is awesome, my on line order for 4 packs of 1.0 ohm breeze ii coils consisted of 2 packs of .6 ohm coils, which were not ordered but substituted without my permission, in the end I exchanged the coils for some e juice, but now am on holidays possibly short of coils. Sooooo 7 outta 10 just cause the store service w as so great.